Many see the GSP as a good service, making global shipping convenient, simple and hassle-free. For Global Shipping Program transactions, sellers are protected from any neutral or negative feedback associated with international shipping. If you're buying from a seller who isn't sending the item through the Global Shipping Program, you’ll pay the cost of delivery at checkout. When is ebay going to fix the gsp? You would have to weigh up the impact on sales against the time and effort saved. However, in order for Pitney Bowes to provide you with the services required under the Program, Pitney Bowes requires certain personal information in addition to order information. For shipments from the US, eBay GSP always uses the USPS Priority Mail International service. That's not going to happen. You can pick and choose which countries to use GSP for, and which to ship to directly. It can also devalue your products and make you vulnerable to scammers. The only exception is if I am selling somthing that costs a lot of money, say for example a rare game.. Then I use GSP exclusively, because as the article says, I am not responsible if GSP lose the package, and I am also protected it the overseas postal service doesn`t bother getting a signature; in which case an unfair buyer may take advantage and say they never got the item….. GSP needs some work.. And needs to be fair…. Click on "View order details" from the drop-down menu. There are no customs forms to fill out, duties or taxes to calculate, or international deliveries to organize. Sellers are protected by eBay so if their items are lost or damaged on the international part of their journey, they are still guaranteed five stars for shipping time and protected from negative feedback related to shipping. Copyright © 1995-2021 eBay Inc. All Rights Reserved. Is it common to have different price/shipping options within gsp? You will need to access the Order Details page for the item to view the tracking number and the shipment status. “International priority shipping” (or “Shipping”): this Program Fee consists of charges associated with the parcel processing and shipping services described above and is comprised of the following variable amounts: the seller’s domestic shipping charges to ship the GSP item to the Global Shipping Center; third party international shipping charges to ship your orders from the Global Shipping Center to the designated delivery address or a collection center near you that is designated by the shipping carrier; fuel surcharges; charges for selling, general, and administrative expenses, hardware, software development and licenses, operations, and hosting by Pitney Bowes; charges from third party parcel processing service providers; charges relating to the management of insurance for lost or damaged items; charges for the management of variances between the quoted Shipping amount and actual costs; and any referral fees paid by Pitney Bowes to eBay for referring the seller to the Program. Omg they are brutal. Are they going to be refunded by Pitney Bows or Paypal? This is fast and includes tracking, but is expensive, starting at around $24. The buyer still pays import charges, but with the GSP these are paid at checkout so there will be no customs delay or extra costs upon delivery itself. How do I handle returns for items shipped under the GSP? To see if yours is included, view the list. Import charges are in addition to the customs duties and taxes imposed by country tax and customs officials. It offers nothing for buyers. When eBay updated their user agreement in 2013, some sellers were automatically enrolled into the GSP when they accepted the new terms, often without realizing it. The eBay Money Back Guarantee/eBay-Käuferschutz (DE) covers eligible transactions purchased on ebay.com. The GSP is one way that eBay aims to help sellers take advantage of international ecommerce. However, FBA is not allowed for fulfilling orders on eBay Australia. Paying these import charges up front also means that there are no additional amounts due upon delivery of your item. Some of what is written in the above article is not true…. The GSP is a simple and convenient system for international sellers, but it is far from the only way to ship internationally. What are the pros and cons? In addition, Pitney Bowes will manage the exportation and, through third party customs brokers, the importation clearance of GSP items purchased by you. If I ship global ones everything need to be in one package for same price? The Global Shipping Program offers both new and experienced eBay sellers the opportunity to sell to an international market with less hassle and risk. If your seller is sending the item through the Global Shipping Programme, you’ll see the GSP logo on the listing. Here are instructions on how to open a dispute on PayPal: If there is an issue with the last mile carrier you are encouraged to contact them directly. eBay’s service provider, a global shipping company called Pitney Bowes, manages the international delivery and customs process from there on. The global tracking number is real. There are a number of reasons for this including the availability of inventory, legal compliance, safety, and risk mitigation for eBay and its sellers. If sellers provide free domestic shipping, they will automatically receive five stars for the shipping costs DSR (detailed seller rating). On another note, I purchased a lot of items from all over the world using eBay. The GSP could impact your sales negatively if it inflates the price buyers pay (see Is the eBay GSP cost effective for buyers? Shipping and customs clearance should be fast and easy, because all duties are declared and paid in advance. The GSP fees are determined by ebay. Hi, In Canada, Ebay been a member since 90's. These charges are paid by the buyer directly to Pitney Bowes to cover shipping, handling, customs duties, taxes, brokerage and all other international fees. It’s a very simple and convenient program, and a great way to learn before considering doing your own international shipping. And a second exorbitant cost (min of aboutUS$25) to then ship to you. Someone from the US won three of my items, totalling £150. Sellers can help protect themselves by using tracked delivery to the shipping center, and taking photographs to prove the condition of high-value items. Domestic transit time based on the seller selected shipping method, International shipping transit time from the Global Shipping Center to the international location, The transit time from the seller to the Global Shipping Center, The Global Shipping Center’s handling time, The international shipping transit time from the Global Shipping Center to your location. There is no fee to use the Global Shipping Program but sellers will still have their usual eBay and PayPal fees to pay on the sale price (but not on the additional fees that the buyer pays). Everything you need to know about selling through online marketplaces. The email will have a universal tracking number, beginning with “UPAAA00000”. Invoices are not available for Global Shipping Program transactions. What is the cost of eBay GSP to sellers, or is it free? For sellers, the GSP is very convenient. The first payment goes to the seller and consists of the item cost and the US domestic shipping costs (if any). However once a GSP item has been received and processed at the US Shipping Center you are no longer eligible for a refund of the international shipping and import charges. Mail consolidation services can provide better rates for sellers with higher order volumes, although the shipping speed will usually be a little slower. 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